01. Introduction

KAGESOLE ("KAGESOLE", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, purchase our products, contact us, or otherwise interact with KAGESOLE.

By using our website, you acknowledge the practices described in this Privacy Policy.

02. Information We Collect

We may collect information that you provide directly to us, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Information provided when contacting customer support
• Account information, where applicable

We may also automatically collect certain technical information when you use our website.

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information

03. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments
• Deliver products to you
• Provide customer support
• Respond to your questions and requests
• Send order confirmations and updates
• Improve our website and products
• Prevent fraud and unauthorized activity
• Maintain website security
• Comply with applicable legal obligations

04. Payments

Payments made through our website may be processed by third-party payment service providers.

KAGESOLE does not intentionally store complete payment card information on its own servers unless specifically stated otherwise. Payment information may be handled directly by our payment service providers according to their own privacy policies and security practices.

05. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to remember preferences, maintain shopping sessions, understand website performance, and support relevant website functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

06. Sharing Your Information

We do not sell your personal information as a standalone product.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and logistics providers
• Technology and hosting providers
• Customer support services
• Analytics and website service providers

These providers may only receive information necessary to perform services on our behalf, subject to applicable contractual or legal requirements.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

07. Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

08. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, resolving disputes, maintaining business records, and complying with applicable legal obligations.

09. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Request information about how your data is used

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policies of any third-party website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date displayed at the beginning of this policy.

13. Contact Us

If you have questions about this Privacy Policy or how KAGESOLE handles your information, please contact us.

Email: hello@kagesole.com

KAGESOLE
India